Frequently Asked Questions


How to Buy

- Is the auction open to the public?
- Where do you find the items for the weekly auctions?
- How do I register to bid?
- How do I bid?
- What is absentee bidding?
- Do you offer real time internet bidding?
- How can I found out what's for sale?
- When can I preview the items to be auctioned?
- What payment methods do you accept?

How to Sell

- If I buy something at auction, how long do I have to pick up my purchase?
- How do I arrange delivery of the items I have purchased?
- Can I sell my things at the auction?
- What happens when something at the auction doesn't sell?
- What is the advantage of an estate auction versus an in-home estate sale?


Q: Is the auction open to the public?

A: Jinobi is online auction only. Everyone is welcome to attend the auction online using online bidding platforms like Liveauctioneers or Artfact. (back to top)

Q: Where do you find the items for the weekly auctions?

A: Jinobi has many reputable sources. Many of our outstanding antiques are imported from Asia. Some of the more unique, one of a kind, art, antiques and other collectables are consigned to the auction from overseas, local estates, private collections, and businesses. (back to top)

Q: How do I register to bid?

A: Prior to the auction date; you will need to fill out a short registration form at which time you will have access to bid during the auction online. Simply locate the property or event you're interested in and click on the "register or bid" button prominently displayed. From there you'll create an Jinobi's profile and be provided step by step registration instructions. Some properties and/or events require additional bidding qualification. In such a case, an auction staff member will contact you via email and telephone, providing specific instructions on how to be approved to bid on these special properties. (back to top)

Q: How do I bid?

A: You simply raise your bidder card when the auctioneer asks for a bid. The auctioneer will continue to raise the asking bid until only one bidder remains. The last remaining bidder will purchase the lot. (back to top)

Q: What is absentee bidding?

A: Absentee bidding is a method by which customers unable to attend the auction are able to bid. A "sealed" bid may be left on any auction lot prior to the sale. A member of our staff will bid on your behalf during the auction. Click here for a downloadable absentee bid form (pdf) (back to top)

Q: Do you offer real time internet bidding?

A: Yes. Periodically we host an auction catalog online of very special items that are made available to the public for purchase via real time internet bidding. (back to top)

Q: How can I found out what's for sale?

A: The best to register to receive e-mail newsletter so that you never miss a sale in your area of interest. You can also vistit our catalogues from your computer. (back to top)

Q: When can I preview the items to be auctioned?

A: The best days to preview the auction are Friday and Saturday by appointment only. Time to time we will announce date and time set for showroom location for preview. Please check the catalog or contact page. (back to top)

Q: What payment methods do you accept?

A: We accept all major credit cards, cash, check (with proper identification), money orders and bank transfer. (back to top)

Q: If I buy something at auction, how long do I have to pick up my purchase?

A: As we have limited storage space, we prefer that your items be picked up the Friday, Saturday, or Monday following the auction. In the event that longer accommodation is necessary, please inquire. (back to top)

Q: How do I arrange delivery of the items I have purchased?

A: We can direct you to several local delivery services upon request. (back to top)

Q: Can I sell my things at the auction?

A: Absolutely! Consignment to the auction is a very effective method of disposing of excess or otherwise unneeded inventory. (back to top)

Q: What happens when something at the auction doesn't sell?

A: The vast diversity of our auction clientele insures that there will be a buyer for every lot. Everything sells. If your item has not sold you will receive a call giving you two options: One, you can lower the estimates 30% and reoffer the items in a future sale. or you may pick up your items. (back to top)

Q: What is the advantage of an estate auction versus an in-home estate sale?

A: For the seller; We have found auction to be a more effective, more convenient, and less invasive, (No strangers in your home, please!), method of resale then the traditional "estate sale". We present and advertise the items available at auction in the best possible way, in order to obtain the best possible price.
For the buyer; Items offered at auction are sold to the highest bidder rather than on a first come first serve basis. Everyone has an equal opportunity to be the successful bidder at auction.
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Request a Valuation

If you are interested in selling your property with Jinobi please follow one of the following options:

- Email our specialist departments
- Contact Jinobi office

More information.